Public Sector - Improving Services & Perception
It doesn’t matter which part of the public sector you work in, every new and existing process, project, supply, procurement, brand, marketing or service creates design/development challenges, and now we have to employ a sustainable attitude, in both budget and resources, right across the organisation.
Many public sector organisations have understood and used design to gain a competitive advantage and if you understand and act, you too can gain a competitive edge.
Here we provide evidence and case studies on how public sector organisations and departments have benefited and how you, by attending our conference and workshops can, too. Spaces are limited so book early to avoid disappointment.
Public Sectors That Gained
- Lewisham Council anticipate £368,000 efficiency savings per year through service design
- Government was told it cost £62,000 to get a long term unemployed person on Incapacity Benefit back in to work. Using service design Sunderland City Council cut that figure to just £5,000
- North East Improvement and Efficiency Partnership's use design thinking and techniques to transform social care services
Public Sector Design Case Studies & Resources
Council Branding & Place Shaping
Discover what 'brand' means and how to strengthen your council’s brand. Essential to improve satisfaction, build relationships and trust, and help people understand what the council tax pays for. view more
Can Design Add To Public Sector?
Public servants are under pressure to deliver increasingly personalised and localised services, with ever greater efficiency. Radical innovation has long been seen as the means of delivering this agenda. view more
Big Society: Revolution or Evolution?
A white paper by the CBI covering the importance of design and in particular service design, and how service design can help make savings of up to 25% across the board and help departments meet aims. view more
